Privacy Policy
Last updated: January 15, 2026. At GoAncha, we believe that privacy is not just a policy—it's a commitment to transparency and trust. This document outlines exactly how we collect, use, and protect your personal information when you interact with our premium software ecosystem.
Information We Collect
Additionally, we automatically collect technical data including IP addresses, browser type, device information, and browsing patterns through cookies and similar technologies. This helps us understand how visitors use our site so we can continuously improve our user experience and service offerings.
All payment processing data is handled exclusively by our PCI-DSS compliant payment partners. GoAncha does not store credit card numbers, CVV codes, or full payment credentials on our servers.
How We Use Your Information
Your data enables us to deliver our core services: responding to business inquiries, providing premium software solutions, and maintaining our 15-year legacy of development excellence. We use contact information solely for communication related to your specific requests or ongoing projects.
Technical analytics help us optimize our website performance, identify popular premium services, and ensure our portfolio showcases resonate with potential clients. We never sell your personal information to third-party marketers or data brokers.
- Service delivery and project management communication
- Response to business inquiries and consultation requests
- Improvement of our premium software offerings
- Compliance with legal obligations and tax requirements
- Security monitoring and fraud prevention
Data Protection & Security
While we employ robust security protocols, no internet transmission is 100% secure. We encourage you to use strong passwords and contact us immediately at info@goancha.com if you suspect any unauthorized access to your information.
Your Rights & Choices
Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal information. You can request a copy of all data we hold about you, or ask us to update inaccurate information.
You may unsubscribe from marketing communications at any time using the link provided in every email. For service-related communications that are essential to your ongoing projects, you will continue to receive important updates.
How to Exercise Your Rights
To request access, correction, or deletion of your data, please contact our Data Protection Officer using the details below. We will respond to all legitimate requests within 30 days.
Email: info@goancha.com
Phone: +353 87 2272091
Address: Henry Street 492, Derry, Ireland
Hours: Mon-Fri: 9:00-18:00
Cookies & Tracking Technologies
Our cookie policy provides detailed information about each cookie category, purpose, and duration. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us improve our services by tracking anonymous usage data.
Third-Party Services
Our infrastructure is hosted on secure cloud servers with automatic backups and redundancy. Payment processing is handled by certified payment gateways that meet the highest security standards. All data transfers occur over encrypted connections.
In the event of a business transfer, merger, or acquisition, your information may be transferred as part of our business assets, subject to the same privacy protections outlined in this policy.
Contact Our Privacy Team
Have questions about this privacy policy or how we handle your data? Our dedicated team is here to help. We're committed to complete transparency and will address any concerns promptly.
Response Times
- • General inquiries: 24-48 hours
- • Data access requests: Within 30 days
- • Privacy concerns: 24 hours or less
- • Support tickets: Same business day
